Who we are

Our website address is: https://norwalkseasonalia.com

What personal data we collect and why we collect it

Comments

When visitors leave comments on the site we collect the data shown in the comments form, and also the visitor’s IP address and browser user agent string to help spam detection.

An anonymized string created from your email address (also called a hash) may be provided to the Gravatar service to see if you are using it. The Gravatar service privacy policy is available here: https://automattic.com/privacy/. After approval of your comment, your profile picture is visible to the public in the context of your comment.

Media

If you upload images to the website, you should avoid uploading images with embedded location data (EXIF GPS) included. Visitors to the website can download and extract any location data from images on the website.

Contact forms

We collect your information simply for our purposes. We will never sell your email to a third party provider or use it for any purposes other than to contact you about your request.

Cookies

If you leave a comment on our site you may opt-in to saving your name, email address and website in cookies. These are for your convenience so that you do not have to fill in your details again when you leave another comment. These cookies will last for one year.

If you have an account and you log in to this site, we will set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser.

When you log in, we will also set up several cookies to save your login information and your screen display choices. Login cookies last for two days, and screen options cookies last for a year. If you select “Remember Me”, your login will persist for two weeks. If you log out of your account, the login cookies will be removed.

If you edit or publish an article, an additional cookie will be saved in your browser. This cookie includes no personal data and simply indicates the post ID of the article you just edited. It expires after 1 day.

Embedded content from other websites

Articles on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.

These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracking your interaction with the embedded content if you have an account and are logged in to that website.

Analytics

We use Google Analytics to track activity with the site. You can learn more about Google analytics here.

Who we share your data with

We don’t share your data outside of our company.

How long we retain your data

If you leave a comment, the comment and its metadata are retained indefinitely. This is so we can recognize and approve any follow-up comments automatically instead of holding them in a moderation queue.

For users that register on our website (if any), we also store the personal information they provide in their user profile. All users can see, edit, or delete their personal information at any time (except they cannot change their username). Website administrators can also see and edit that information.

What rights you have over your data

If you have an account on this site, or have left comments, you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.

Where we send your data

Visitor comments may be checked through an automated spam detection service. Phone numbers and emails entered into our system or collected through in-person, social media, or referrals are stored securely and not shared with third parties unless the client enters into a contract with NSS. The third-party software we share information with is Service Autopilot (for scheduling services and invoicing). No mobile information will be shared with third parties/affiliates for marketing/promotional purposes. All other categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.

Your contact information

We don’t share your contact information with anyone outside of our organization for anything other than internal communication between NSS employees and NSS software tools for scheduling, billing, direct marketing, and contacting the client with their consent. Your contact information entered into our website is retained within our systems regardless of if you become a customer or not. No mobile information will be shared with third parties/affiliates for marketing/promotional purposes. All other categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.

Opt-In Texting

New contacts can opt-in to texting via the contact forms on our website. They will then be able to text with our staff about their needs and potential projects. Once they become a client, they will be asked to opt-in to Service Auto Pilot messaging for scheduling, service reminders, project updates, and invoice reminders via a form hosted by Service Auto Pilot sent in an email. The information collected through our website is stored on a secure and encrypted server. We ask our current clients for permission through an email with a form to opt-in to text messaging hosted by Service Auto Pilot. This form details the purposes of the messages. Website users who complete a contact form inquiry are asked to opt-in on that form and again with the first text message sent. Customers can choose to opt-out of receiving text message from NSS or Service Autopilot at any time. See SMS Disclaimer below.

SMS Disclamer

By providing your mobile phone number and opting in to receive text messages from Norwalk Seasonal Services 515-402-2364 and/or Creative Nature Landscape and Design 515-979-6868, you expressly consent to receive recurring SMS/text messages from or on behalf of Norwalk Seasonal Services and Creative Nature Landscape and Design, including service reminders, scheduling confirmations, and other operational communications. These messages may be sent using an automatic telephone dialing system or other automated technology to the mobile number provided. Consent to receive text messages is not required as a condition of purchasing any goods or services. Message and data rates may apply. Message frequency may vary depending on your interaction with our services. You may opt out of receiving text messages at any time by replying STOP. For customer support or help, reply HELP or contact us at 515-402-2364 or admin@norwalkseasonalia.com. Norwalk Seasonal Services and Creative Nature Landscape and Design values your privacy. Your personal information will be handled in accordance with our Privacy Policy, which can be accessed at Privacy Policy